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Our promises to you

We’re committed to taking the very best care of you

*Pain free* dentistry on Southampton High Street



  • We will deliver Pain Free* Dentistry 

      • We will listen to all your concerns & will never, ever judge you

      • We will give you clear advice, guidance & costs before any treatment
          We will deliver Pain Free* Dentistry

          We don’t make these promises lightly. We constantly monitor and review our performance. We ask patients to complete a short survey after each appointment to let us know how we are doing and where we can improve.


          • We will deliver Pain Free* Dentistry 

              • We will listen to all your concerns & will never, ever judge you

              • We will give you clear advice, guidance & costs before any treatment
                  We will deliver Pain Free* Dentistry

                  We don’t make these promises lightly. We constantly monitor and review our performance. We ask patients to complete a short survey after each appointment to let us know how we are doing and where we can improve.

                  Our latest pain free figures:

                  Period: 1st July to 30th September 2024
                  Patients surveyed: 249 
                  Confirmed pain free: 99.6%

                  Period: 1st April 2024 to 30th June 2024
                  Patients surveyed: 171
                  Confirmed pain free: 97.7%

                  Period: 1st January 2024 to 31st March 2024
                  Patients surveyed: 190
                  Confirmed pain free: 99.5%

                  Period: 1st October 2023 to 31st December 2023
                  Patients surveyed: 227
                  Confirmed pain free: 99.1%

                  Pain free dentist
                  Pain free dentist
                  Pain free dentist
                  Pain free dentist
                  Pain free dentist
                  Our Promises - Hampshire Dentists Pain Free Dentist in Southampton
                  Pain free dentist
                  Pain free dentist
                  Pain free dentist
                  Pain free dentist
                  Pain free dentist

                  Our mission

                  To provide consistently exceptional patient care. We take our time to relate to each patient as people first, patients thereafter.

                  We strive to provide a sympathetic, gentle and friendly atmosphere with compassion at the heart of everything we do.

                  As a practice we will:

                  • Wherever possible, see patients on time and give an apology and an explanation if we run late by more than ten minutes
                  • Use good quality modern materials and techniques
                  • Support continuing staff training and development
                  • Spend sufficient time with patients
                  • Charge fair and reasonable prices and offer a choice of payment methods
                  • Promote a culture of good and open communication with patients so they can help shape our service provision

                  You can help us achieve these aims by:

                  • Attending appointments on time and giving adequate notification of cancellation
                  • Understanding the need for change to sustain a good quality service
                  • Attending the practice regularly and listening to the professional advice given
                  • Joining the practice membership plan and paying fees promptly
                  • Providing feedback on all aspects of the service in a friendly and courteous manner

                  Need some advice?

                  Join us for a complimentary conversation?

                  Our Treatment Coordinator is available to help over the phone, via zoom or in person. We can chat through what you’d like to achieve, explore the relevant treatment options as well as our interest free finance options.

                  Hampshire Dentists recognised as finalists in the Private Dentistry Awards 2024
                  Winners for Patient care South East in the Private Dentistry Awards 2023
                  Hampshire Dentists recognised as finalists in the Dentistry Awards 2023
                  Hampshire Dentists recognised as finalists in the Dentistry Awards 2022
                  Dr Joanna Binato (Hampshire Dentists orthodontist) recognised as Invisalign platinum provider
                  Hampshire Dentists recognised as finalists in the Private Dentistry Awards 2021
                  Hampshire Dentists recognised as finalists in the Private Dentistry Awards 2022
                  Three Best Rated certificate of excellence for Dentists in Southampton 2023
                  Three Best Rated Orthodontist in Southampton 2022
                  Certified pain free dentist
                  Hampshire Dentists recognised as finalists in the Dentistry Awards 2023
                  Three Best Rated Orthodontist in Southampton 2023
                  Three Best Rated Orthodontist in Southampton 2024